🕒 How long do I have to return items?
You can return or exchange items within 30 days of delivery.
📦 What items can I return?
Must be unworn, unwashed, undamaged, with original tags and packaging for non-quality issues.
For quality or size issues, send clear pictures to support@charmingmoda.com for approval.
Eligible returns include wrong, damaged, faulty, missing, or misdescribed items.
🔄 How do I return an item?
Contact support@charmingmoda.com with your order number, SKU/product name, and reason.
Wait for return instructions and address from our customer service.
Send the item and provide tracking number or return receipt.
💰 When will I get a refund?
Refunds are issued within 3 working days after we receive and inspect your returned items.
📮 Who pays for return shipping?
Return shipping is at your own cost. We do not offer Freight To Collect (FTC).
⚠️ Important Notes
Do not send returns to the sender’s address on your package.
Always use the return address provided by customer service.
